We do not transfer clients with covid or flu-like symptoms.
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Refund Policy

Last updated: April 20, 2023

Thank you for shopping at Compassionate Care Transportation.

If, for any reason, You are not completely satisfied with Your Service We invite You to review our policy on refunds.

The following terms are applicable for any Services that You purchase with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Compassionate Care Transportation LLC, 6631 Commerce Parkway Suite C-1 Dublin, OH 43017.
  • Goods refer to the Services for sale.
  • Orders mean a request by You to purchase A Service from Us.
  • Website refers to the Website.
  • Website refers to Compassionate Care Transportation, accessible from https://compassionatecaretransportation.com
  • You means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Ride within 48 Hours without giving any reason for doing so.

The deadline for cancelling an Order is 48 Hours from the date on which You Scheduled the Ride.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You Milage For The Trip But There Still Will Be A Fee For Each Leg Of The Trip Ordered. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Client safety

Client must be ready to leave and be able to be safely transported to the vehicle. If client is not ready or unable to be safely transported to the vehicle then no refund will be given.

Conditions for Returns

In order for the Service to be eligible for a Refund, please make sure that:

  • You Cancel Within 48 Hours Of The Ride (Some Cases Vary Based On Time Scheduled and Other Factors Which Is At The Discretion Of Compassionate Care Transportation.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: